Privacy Policy

Last updated: August 28, 2026

This Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Voluntary: name, email address, phone number, address, payment information, and messages sent via WhatsApp, ManyChat, forms, or email.

Automatic: IP address, browser, device, pages visited, cookies, and analytics data (Google Analytics).

2. How We Use Your Information

– Process payments and deliveries
– Manage accounts and access
– Send emails, reminders, and automated messages
– Improve the user experience
– Comply with legal obligations
– Prevent fraud

You may unsubscribe by writing to hola@escuelawellness.com

3. Legal Basis (GDPR)

Consent, contract, legitimate interest, or legal obligation.

4. Who We Share Data With

We do not sell personal information.

We may share it with:

– Payment processors
– Email marketing providers
– ManyChat / WhatsApp API
– Web hosting providers
– Legal authorities when required

5. Cookies

We use cookies for analytics, preferences, and advertising. You may disable them through your browser settings.

6. Health Information

We do not collect protected health information (PHI).

We do not operate under HIPAA.

Any wellness-related information you choose to share with us is provided voluntarily.

7. User Rights

You may request access, correction, deletion, or withdrawal of consent by emailing hola@escuelawellness.com

8. CCPA Rights (California)

California residents may request:

– To know what data has been collected
– To know with whom it is shared
– To request deletion

We will not discriminate against you for exercising these rights.

9. Children’s Privacy

We do not collect information from individuals under eighteen (18) years of age.

10. Data Retention

We retain your information only for as long as necessary for legal, accounting, or service-related purposes.

11. Security

We implement reasonable measures to protect your information, although no system is completely secure.

12. Changes

We may update this Policy at any time.

13. Contact

📩 hola@escuelawellness.com